DELIVERY OF GOODS
SHIPPING TO GREECE
Deliveries can be handled by the transport company or courier you are working with , both for Greece and Cyprus.
You can also choose the transport companies we cooperate with , namely Belehas for Athens , Kassapis for Thessaloniki (shipping every Wednesday and Thursday) and Med Star for Cyprus ( shipping every Thursday )
For shipments outside Athens with our carrier, you will have the option to upload the Order. In this case , you will need to enter the following information regarding the shipping company (for Greece & Cyprus) that will make the upload:
1. Name of the company
2. Αdress of the company
3. area & postcode
4. Contact phone number
Charges for Med Star carrier are per box waging from 4kg to 10kg as follows :
- 1 to 4 boxes for Limassol / Larnaca / Nicosia / Paphos: € 20.00 per box
- 1 to 4 boxes for Paralimni: € 23.00 per box
-5 to 10 boxes for Limassol / Larnaca / Nicosia / Paphos: 18,00 € per box
- 5 to 10 boxes for Paralimni: € 20.00 per box
All the above prices do not include VAT.
Charges for Med Star carrier are per pallet waging up to 100kg as follows:
For Paralimni: : € 125.00 per pallet .The pallet will be up to 18 boxes.
Delivery charges will be charged on the Order, but the will be shown separately from the cost of the Order.
The execution of your order and the delivery of the products will be conducted within two (2) working days for Greece and within five (5) working days for Cyprus from the time we received the prepayment of your Order. Exceptional delivery times, if applicable, will be announced on the respective product page for an item. Please be aware that we will do everything to meet the specified delivery time , however the timing of your Order is determined by taking into account the number of orders and the circumstances being faced at that time and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected severe delay.
We reserve the right to make partial deliveries at our cost if not all ordered goods are in stock; in as far as this is reasonable for you .
The ownership of the product is transferred and the danger is shifted after full payment has occurred
In case any Order is delivered with obvious damages incurred during transport, please claim these defects immediately with the delivery company and contact us at your earliest convenience via e-mail at email@example.com
Failure to file a complaint or notify us in a timely manner will not infringe on your statutory rights. However, it will help us validate our own claims toward the carrier and/or transport insurance.